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Open Positions at CereProc

JUNIOR SALES AND SUPPORT ASSISTANT - CEREPROC, EDINBURGH OFFICE

CereProc specialises in text-to-speech technology and has an exciting opportunity for an enthusiastic Sales and Support Assistant to join our dynamic team. This is a permanent position is well suited to an individual who has an interest in technology and is looking to progress within the commercial or support team.

Based within the commercial team, you will work closely with the Assistant Head of Sales and assist in developing the CereProc customer base and new business in the market place.

Also, in this role you will be working closely with the Head of Professional Services and will assist in licensing and providing customers with support. This exciting position offers opportunity to progress in an expanding innovative company.

Key responsibilities

Pre-Sales

Assisting the Assistant Head of Sales with sales. This involves providing assistance on quotes and tenders, attending customer meetings, trials and orders etc.
Updating the CereProc CRM system with relevant information.
Providing proactive support to allocated customers and channel partners.
Invoice generation.
To assist in maintaining CereProc's website.

Post-Sales:

Issuing Software licences to customers etc.
Basic support on CereProc solutions for end users and approved resellers.
Office administration and support administration.
Assist the Head of Professional Services with the recording process.
General administrations duties as required by the Head of Professional Services to include an asset register of computers, issuing notices to sales for licences renewal invoices.

Key requirements

A graduate of university or high school who has achieved good Highers.
A keen interest in technology.
Good communication skills.
Outgoing and creative person.
Independent and able to show initiative.
Experience in sales in advantageous but not essential.
Proficient in all Microsoft programmes.
Experience in customer support desirable.

Package:

1. 16,000 to 19,000 depending on experience

2. 40 hours per week. (9.00 until 18.00) or Part Time

2. 18 days annual leave plus Scottish National Bank Holidays

To apply for the position, please send your cover letter and CV to sales@cereproc.com.

If you'd like us to contact you about future opportunities at CereProc, please get in touch using the contact page.