Q: Where can I find the voice in Windows 10 Settings?
A: CereProc voices can be found in Control Panel > Ease of Access > Speech Recognition > Text-to-Speech. These are the voice settings for SAPI5. On Windows 10, there is another speech API. Windows RT. Windows RT voices can be accessed in Settings > Ease of Access > Speech. Please note that Windows RT is restricted to Microsoft's voices and only their voices will appear in the Settings > Ease of Access > Speech dropdown.
Q: I already have a v6 CereProc voice installed on Windows. How do I install an additional voice?
A: If a Windows machine already has a v6 CereProc voice installed on it, additional v6 voices can be installed as follows: instead of running CereVoiceEngine.exe again, users should run CereVoice Utility from the Start menu. Users should select "Install CereVoice voices", log in when prompted and then select the required voice(s) from the voice list. The requested voices and license keys will then be downloaded by the installer.
Q: Can CereProc voices be run on MacOS Catalina?
A: CereProc voices for Apple Mac OSX can be run on Intel Macs running Lion, Mountain Lion, Mavericks, Yosemite El Capitan, Sierra, Mojave, Catalina and Big Sur. If you have an older release of a CereProc voice, it may not be compatible with more up-to-date versions of Mac OSX. During installation, Catalina users may be prompted with a warning "CereVoice6.pkg can't be
opened because Apple cannot check it for malicious software." In this instance, right click on the .pkg file and select Run. After this step, the installer should run correctly.
Q: When I install a downloaded voice, it prompts me for a license. Where do I get the license from?
A: In v5 and earlier of CereProc voices, the license key for each of the purchased voices is sent in the invoice email, immediately after the purchase of a voice. If you did not receive, or have deleted the email, please contact CereProc using the support request form. CereProc will not send out licenses for orders made more than five years previously.
From v6 of CereVoice, licenses and voice files are downloaded during installation. Users are prompted to log in using their credentials for the CereProc website and once successfully verified, users are shown a list of voices that they may select for installation. Licenses and voice files are downloaded and saved to the correct locations automatically.
Q: I wish to forward the license key CereProc sent me to another email address. Can I do this?
Forwarding the CereProc license key to another email address may corrupt the license key. If you have a requirement to do this, please contact CereProc using the Support form.
Q: Which versions of Windows can be used with CereProc voices?
A: CereProc voices for Microsoft SAPI can be used with Windows 7 (32 bit and 64bit), Windows 8, Windows 8.1 and Windows 10.
Q: Which versions of OSX can be used with the Mac versions of CereProc voices?
A: CereProc voices for Apple Mac OSX can be run on Macs running Mavericks, Yosemite, El Capitan, Sierra, High Sierra, Mojave, Catalina and Big Sur.
Q: I have installed a CereProc voice. How can I listen to it?
A: On Windows, to test whether a CereProc voice is working correctly, go to Start>Control Panel>Ease of Access>Speech Recogntition>Text to Speech. Click the Voice Selection dropdown and all the installed CereProc voices should appear. Select the voice you wish to hear, and it will begin to speak automatically. If you do not hear any speech output, make sure your headphones/speakers are plugged in and that the system volume is turned up.
On Macs, users should go to System Preferences>Dictation & Speech (or System Preferences>Accessibility on Sierra/High Sierra/Mojave/Catalina/Big Sur), select a CereProc voice from the System Voice dropdown, and then press Play.
For other tasks such as screen reading, pdf reading, saving audio out to wav files, a third party piece of software can be used. Here is a list of some compatible applications, some of which are free, some of which require payment:
Q: How do I uninstall a CereProc voice from my computer?
A: CereProc voices installed on Windows machines must be uninstalled by going to Start>Settings>Apps & features, or for pre-Windows 10 versions, go to Start>Control Panel>Add or Remove Programs.
CereProc voices installed on Macs can be uninstalled by using the CereVoice Utility which can be found in Applications>Utilities
Q: How can I change the path that CereProc voices are installed to?
A: By default, CereProc voices are installed in c:\Program Files (x86)\CereProc. During installation, the user can choose a Custom install and this permits the user to specify which directory to which the voice is installed.
Q: I've found a bug in one of the voices. How can I report it to CereProc?
A: Registered users can submit bugs to support using the support request form