Q: I have forgotten my password and can no longer log into my account.
A: Go to http://www.cereproc.com/user/password and request a new password. An email will be sent to you. Please follow the instructions in the email and this will allow you to reset the password.
Q: I'd like to submit a bug/make a general support enquiry
A: Registered users can contact support and submit bugs using the support request form.
Q: How do I set up an academic account?
A: Please follow the instructions here: academic licensing.